Report A Claim
Our commitment to you is to provide knowledgeable, courteous, professional service to help you recover from an unfortunate event. If a loss occurs, remember to report it to your broker right away. The sooner your broker is aware of a claim, the better we can serve you or protect your interests.
If your broker is unavailable, or if it is an emergency, you can contact one of the numbers below to begin the process.
Claims Offices
If your broker is unavailable, or if it is an emergency, you can contact one of the numbers below to begin the process.
Our claims offices are open from 8 a.m. to 8 p.m., Monday to Friday, and 9 a.m. to 1 p.m. on Saturday.
| Vancouver | 604-684-5811
800-663-9319 |
| Fax Toll-free Fax | 604-685-8515 800-667-2515 |
| Edmonton | 780-428-0881
800-465-3926 |
| Fax | 780-424-2023 |
| Calgary | 403-231-6600
800-363-1072 |
| Fax Toll-free Fax | 403-237-5085 800-267-2280 |
| Oakville | 905-825-6400
800-268-5371 |
| Fax Toll-free Fax | 905-825-5303 800-263-6027 |
| Markham | 289-333-2000
800-265-4408 |
| Fax Toll-free Fax | 289-333-0039 800-267-9057 |
| Ottawa | 613-233-1363
800-267-8294 |
| Fax Toll-free Fax | 613-230-9086 800-267-5940 |
| London | 519-433-7201
800-265-4768 |
| Fax Toll-free Fax | 519-433-2193 800-667-0319 |
| Halifax | 902-429-6813
800-565-1322 |
| Fax | 902-492-1742 |
24-Hour Emergency Claims Assistance
(weekdays and weekends)
In Canada: 1-800-661-5522
In the U.S.: 1-800-241-2541