Your Claims Process

STEP 2: Your Claim Is Activated

What We Do

A)

The adjuster calls you within 4 business hours of receiving your claim.

C)

The adjuster mails you a claims letter that outlines the claims process and may include appropriate forms.

What You Do:

B)

You receive a call from the adjuster assigned to your case.

You describe the event regarding the claim.

D)

You receive a claim letter from your adjuster in the mail, which, depending on the nature of the claim, describes the process and could include various forms.

You complete the relevant claims forms and return them promptly.