Claims Process

The process of making a claim is easier than you think. After receiving your claim report, we will promptly assess what you are owed and make your claims experience as positive as possible. To help you understand your role and ours in the claims process, we have created a simple guide, outlining the five steps of the process, from reporting to closing a claim.

Click here to view a step by step process.

Privacy Consent

In the course of investigating the claim, we will collect, use and disclose personal information to:

• confirm information provided by you
• assess liability, coverage and entitlement to insurance proceeds
• negotiate and settle claims
• analyze risk and business needs
• meet regulatory requirements as required by law

Click here to view The Dominion’s Privacy Policy in full.